This section includes some frequently asked questions many people have before attending their first session:
Q: Who will answer my phone call or email message?
A: Dr. Perrymore or Dr. Link will personally respond to all phone calls and emails within 12-24 hours. Call us at 610-265-3400, email me at DrAprilPerrymore@peacetreecc.com or complete our new patient appointment form request on our PeaceTree website.
Q: I'm not quite sure what to say when I call or what to write in an email?
A: Yes, this is a common concern that many people have when contacting a therapist for the first time. Know that we are here to help and feel free to ask any questions you may have when you call. If you choose to email us or fill out the new patient request form, please feel free to ask your questions or let us know you would like to arrange a time to talk on the phone and we’ll be happy to answer your questions at our arranged time.
Q: What will my first appointment consist of?
A: Your first appointment will be a consultation visit lasting approximately 45 minutes. During this time the challenges you are having will be discussed, a plan for treatment will be made and time will be allotted so that you can ask as many questions as you would like.
Q: How long are all subsequent sessions?
A: Each following session is also 45 minutes long. Most patients attend sessions on a weekly basis, but others opt to attend sessions twice a week or twice a month.
Q: How long will I need to be in therapy?
A: The length of your treatment depends on the issues that you would like to address. At the end of our first meeting, a suggested length for your therapy can be assessed and discussed. It is worth noting that some patients report feeling better after a few sessions. As you make progress you can typically keep up your progress with the option of maintenance sessions. These can be conducted monthly or even every other month and are designed to monitor the changes and continue the growth and progress you will have made.
Q: I heard Cognitive Behavioral Therapy emphasizes homework, can you describe what exactly homework is?
A: Therapy is not a process that takes place solely during the time you are you’re your therapist. It is important that you transition what you learn in therapy to your everyday life. Therefore, "homework" assignments that you can work on between sessions will be collaboratively decided. Homework consists of activities such as reading assignments, tracking your moods, thoughts, behaviors, changing the way you communicate with others and more.
Q: Is what I share with my therapist confidential?
A: Your confidentiality is protected by state law and by the rules of our profession. All information concerning patients is held confidential and is released only through procedures consistent with the law and professional ethics.
Q: What if I think I need to be evaluated for medications or I am already prescribed medications?
A: We are licensed and trained to practice psychology, not medicine. However, We regularly consult with physicians who prescribe medications to provide you with a medication consultation and/or continued medication management.
Q: How will I know if I'm getting better?
A: After your first session goals that you would like to accomplish will be identified and evaluation and measurement of your goals will continue on an on-going basis.
Q: Can I use my health insurance?
A: We currently work in-network with most BCBS plans including highmark, PPO, keystone health plan east, personal choice and Independence Blue Cross plans. We are currently in the process of becoming credentialed with Aetna and United Health Care (if you have one of these plans please call us and we can let you know our status with your specific plan). We work with all other insurance companies as an out-of-network provider and we are happy to help you with this process.
Q: How do I find out what my out-of-network benefits are?
A: Since every insurance plan is different the best way to understand your health insurance benefits would be to call your insurance company and ask the following questions: 1) What are my out-of-network mental health benefits? 2) Do I have a deductible to meet first and if so what is the percentage that is reimbursed after meeting the deductible? 3) What address should I send my paid receipts to?
Q. What is your private pay fee for sessions?
A. $150.00 a session
Q. Do you have flexible hours?
A. Yes, we offer appointments Monday through Saturday with early morning (8am) and later evening (9pm) appointments available.